Add a menu item, change the layout of the menu buttons, start an 86 countdown, or mark an item as out of stock in seconds, right from the tablet interface and sync the changes to all devices with no interruption to your ability to serve guests. Best part? You don’t need to be onsite to make any menu or system change. Just log in from any internet-ready device and you are good to go.
Are your servers wasting valuable customer time rushing back and forth from the kitchen or terminal to their tables? With POS tablets, servers can fire orders immediately, so they can better focus on increasing guest satisfaction. The touchscreen streamlines the ordering experience; with only a few taps, you can improve throughput by 15% or more. The pay at the table experience is revolutionary. Now, guests don’t have to say goodbye to their credit card as servers whisk it to a terminal; instead, they can pay, sign, and tip right at the table using our tablets.
We believe you shouldn’t have to be at your restaurant to access reports and gain insight into your business. With Toast, you can log in from anywhere, using any device with internet access, and view all your reports and metrics in real-time. Restaurant owners can set up the Toast system to automatically email them daily with the metrics that are most important to them, so key insights about their business are waiting for them in their inboxes every day.
Gift Card Program
Toast provides restaurants the option to offer both digital and branded physical gift cards. For traditional plastic gift cards, Toast will completely customize, print, and program the cards to integrate with your system. Digital gift cards simply require guests to provide their email or phone number (which is automatically stored in the Toast Restaurant CRM) and select the amount they want to purchase. The digital gift card will be emailed or texted to the intended recipient.
If you take advantage of Toast’s integrated online ordering software, Toast will create a webpage that customers can access on their computers, tablets, and mobile phones to view your full menu, to purchase gift cards, and to order food online. When customers place orders online, their tickets can be automatically fired to the kitchen and routed to specific prep stations just as they are for in-store orders. With Toast, online ordering is hosted directly through the all-in-one restaurant management platform, which makes managing and modifying the menu very simple. When you mark an item as out of stock or make changes to your menu within Toast, that information can be instantly synced to, and reflected on, your online ordering menu.
Toast makes it very easy for customers to opt in to restaurant loyalty programs right at the table or counter. When they pay and sign for their meal on the Toast tablet, they can simply check a box on the screen to opt in to your loyalty program. With Toast, you have the freedom to completely customize the loyalty program to your specific preferences. You can choose the dollar to points exchange, the points milestones, and even which specific menu items or groups are redeemable with rewards cards. You can even set up your rewards program to give customers signup or birthday bonuses to further incentivize loyalty opt ins.
CRM stands for Customer Relationship Management and gives restaurant owners detailed information about their customer base. Toast is an all-in-one system with a built-in CRM that allows restaurants to capture all the customer information that passes through the POS system. The CRM provides restaurant owners the insight they need to understand their customer base so they can personalize the experience for their regular customers and create marketing campaigns to re-engage previous guests and get them back through the door.
Long lines at your restaurant? Not anymore. Give your guests control over the restaurant experience with the choice to order at a kiosk or at a counter. Tech-savvy customers will prefer to place digital orders, and when they can get their food faster – especially during a lunch rush – they’ll become loyal guests. Reduce wait times by setting up several kiosks that customers can order from themselves. The Toast Kiosk, which integrates with the restaurant CRM, also remembers their last order, creating a personalized and quick experience for each & every customer. Boost your profits by increasing the number of customers you serve.
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