Cloudpoint Hospitality will manage your project from start to finish, ensuring complete satisfaction. We start with our Project Manager assigning one of our Certified Implementation Specialists to your account, to work with the key person in your business, by planning and following all the proper steps that ensures your POS implementation is successful.

To insure continued reliable operation of your system, an amount of planning should be performed. This preparation includes electrical wiring, hardware placement and care, implementation schedule, installation of any applicable 3rd party items, network cabling, and security. Additional consultation on your initial product selection, and possible alternatives, is also considered.

Order, process, receive, unbox, build, configure, connect and test all hardware components. Setup and programming of wireless access points can also be included, when applicable.

After all data is received, Cloudpoint Hospitality will design, develop and implement all data received from your key person.

Once all your information is entered into the POS, we will review the system with you from top to bottom to ensure all aspects of the system are laid out to your expectations.

Now that the system is in place, you are ready to open the doors. Your first day with your new POS system is a very important one, which is why we will be with you every step of the way to ensure all employees are comfortable with your new system. Cloudpoint Hospitality will also assist in Post Live support if desired.

Once all cabling and electric has been put in place, Cloudpoint Hospitality will install the POS system. Installation also includes final setup of all firewalls connected to your internet provider, and anti-virus and any disaster recovery software that applies to your purchase.